Shipping & Returns

Shipping Australia and Worldwide

We are happy to offer flat rate shipping whenever possible so you can order as much as you like for one low price. See rates below.

Delivery times and charges

  • Australia: 3-10 business days, AUD $10

                   Express 1 – 3 days, AUD $12

  • New Zealand: 3-7 business days, AUD $20

  • All other International Destinations: 5-20 business days, varies depending on location, AUD $ 25

  • Wholesaler: please refer to our Hatha Clothing wholesaler page for info on shipping

Important shipping notes.

  • Our delivery time starts from the moment an order is completed and includes a 24 hour period where your items will be dispatched by our warehouse. Please note this can take longer during our sale periods when it may take up to 48 hours for shipments to be dispatched

  • Any orders received after 4pm will only be processed on the following business day

  • Hatha Clothing does not process orders over the weekends or on Public holidays

  • Extremely large orders may be subject to additional shipping charge.

  • Please note that Hatha is not responsible for packages which are lost or damaged during shipment, or for locating lost or stolen packages once they have been delivered. This applies to both domestic and international orders.

  • Additionally, Hatha is not responsible for replacing packages sent to erroneous or outdated addresses, as entered by the customer, so please be sure to double check your shipping address before placing your order.

  • Orders to countries outside Australia may be subject to import duties and/or taxes, which are applied when your package reaches your country. Your order is shipped on a Delivery Duty Unpaid basis. We are unable to estimate the amount of duties and taxes your package will incur as these charges are imposed directly by your local customs. Payment of these is necessary to release your order from customs. For more information, please contact your local customs office. Please note we do not provide refund on items returned to Hatha Clothing due to unpaid duties and taxes on the destination country.

  • General Orders sent from Australia to international destinations are sent on a standard bases, which means there is no tracking number provided. If you request your package to be sent on a express base with tracking number please contact our customer service. Extra cost main be applied depending on weight, size and destination of the package.

  • Hatha Clothing will declare the FULL value on international shipments and will provide a invoice for customs if required. Unfortunately Hatha Clothing is unable to declare a lower value on the parcel

Free Shipping

From time to time Hatha Clothing runs free shipping promotions. To be notified by email, simply sign up to our fun newsletter.

Terms and Conditions on Shipping

By placing your order you agree with our terms and conditions which included the information provided at hathaclothing.com.au Shipping  Page.

If you have any questions regarding shipping please do not hesitate to contact us.

 

Exchanges and Returns

Hatha Clothing Return and Exchange Policy

Didn’t work out? It is ok! We will happily accept merchandise back for exchange.

Have a look at our Return and Exchange Policy below and if you have any questions do not hesitate to contact us.

Returns/ Exchange/ Refunds Policy

  •  Returns or exchanges are accepted on goods within 14 days from the date you received the item. Items received or requests to return or exchange items outside of this period will NOT be accepted. We suggest all items are tried on as soon as they are received to ensure you are able to return items within this timeframe.
  •  All merchandise MUST be unwashed and unworn.
  •  All original tags must still be attached to the merchandise.
  •  There is no charge to exchange items for a different size, however all exchanges are based on availability.
  •  Hatha Clothing is unable to process any exchange or return on items that were not bought from our online store.
  •  Refunds are NOT issued under any of the following circumstances:
  • Change of mind

  • Wrong size ordered

  • Unpaid customs duties and tax

Under any of the above circumstances, we will gladly offer an exchange or credit towards a future purchase.

SALE items are non-refundable and Hatha Clothing does not accept exchange or return on Sale items.

  •  We do not refund initial shipping charges for goods returned, except for faulty items. Items we exchange will be resent at our own cost. Your own return postage costs are not refundable. Please include in your return parcel a pre-paid satchel addressed to you.
  •  Hatha Clothing is not responsible for the loss of garments being returned. We recommend using a trackable and insured delivery method.
  •  We must have the exchanged item in our warehouse before your new item is sent

 

Faulty items

  • All items are quality controlled and checked for any faults before they are sent to customers. Should you receive an item that is not in perfect condition, please contact us immediately.
  •  Any product that arrives in a defective condition can be exchanged or returned for a refund.
  •  Hatha Clothing will cover any postage / shipping expenses.
  •  Once the item has been received it will undergo a quality review and we will contact you to advise the appropriate procedure, which will be to refund or exchange.
  •  Refunds are processed via Pay Pal. Once your refund has been issued, funds will show up on your bank statement within approx. 3-4 business days.

 

Return and Exchange Procedure, step by step:

Australia and Worldwide clients please email: hatha@hathaclothing.com.au

Please send us an email with the following information: 

  •  Order Number
  •  Your name
  •  Reason for returning
  •  Details of the returned item
  •  The new item you would like in exchange or if you would like a credit to your account

Important return notes:

  • Do NOT create a new order on the website.
  • Please check the website for product availability to avoid disappointment.
  • When we have received the returned merchandise you will be notified and your new order will be sent.
  • Please include in your return parcel the item you would like to exchange and an extra pre-paid satchel addressed to you for your new item to be sent. We recommend that you use tracked or registered mail service.

 All clients must return items to our Australia address only**

Where to Send your Return:

For returns of products bought from our AUSTRALIA store please mail back to:

Hatha Clothing

PO BOX 643

Noosaville QLD 4566

 

Terms and Conditions

By placing your order you agree with our terms and conditions which included the information provided at hathaclothing.com Exchange and Returns Page.

If you have any questions regarding shipping please do not hesitate to contact us.

 

Accounts and Orders

You can shop with Hatha Clothing without having an account. However if you have an account with us you will be able to track your order and review your past purchases.

If you have an account with Hatha Clothing make sure you are logged in to your account while shopping with Hatha Clothing.

Teachers and Wholesalers must be logged in to their account in order to place an order and to receive the discount price in any of our products.

If you have an account as a teacher or as a wholesaler as soon as you log in, our system will give you the discount price, no code is needed. Please ensure you are logged in to your account to receive the correct price. If you do not see any change on the price please contact us before placing your order.

Hatha Clothing accept no responsibility and will not provide refunds if you have an account and placed an order without been logged in to your account.

Orders

Hatha Clothing operates from Monday to Friday from 9am – 4pm

Out of busy periods orders can take 24hrs to be processed. During busy periods and sales orders can take up to 2 days to be processed.

Any order arriving after 3pm will only be processed on the next business day.

Orders and enquiries are not processed during weekends or public holidays.

Please ensure you read our Shipping details to find out the time it may take for your order to be delivered.

We do our best to answer all enquiries as fast as we can however during busy periods general enquires can take up to 48hrs to be followed and orders can take up to 2 days to be processed.

Terms and Conditions. 

By placing an order you agree with Hatha Clothing Terms and Conditions which includes the information provided under Account, Shipping and Orders at www.hathaclothing.com.au

Any questions you have please do not hesitate to contact us.

Contact Us

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